What is hardwood floor refinishing?

Hardwood floor refinishing involves sanding down the top layer of your hardwood floors and applying a new finish to restore their appearance and durability.

Why is the Janka hardness rating important when choosing flooring?

The Janka rating measures the hardness of wood species, helping you select flooring that matches your durability needs and traffic levels.

What are the common flooring installation methods?

Common flooring installation methods include nail-down, glue-down, floating, and click-lock systems, each suitable for different types of flooring materials.

Can I install tile over an uneven floor?

Installing tile over an uneven floor can lead to cracking and instability; it's essential to level the surface before installation.

What makes Calacatta Oro tiles a luxurious choice for bathrooms?

Calacatta Oro tiles feature distinctive gold veining and a polished finish, offering a sophisticated and timeless look ideal for upscale bathroom designs.

Why choose porcelain tiles by Florida Tile?

Porcelain tiles by Florida Tile are known for their durability, wide range of designs, and suitability for both residential and commercial spaces.

What are the differences between peel-and-stick tiles and traditional backsplash tiles?

Peel-and-stick tiles offer easy installation and are ideal for temporary solutions, while traditional backsplash tiles provide a more permanent and durable finish.

How are rubber tiles made?

Rubber tiles are manufactured by molding recycled rubber materials under heat and pressure, resulting in durable and resilient flooring options.

Can ceramic floor tiles be used on walls?

While ceramic floor tiles can be installed on walls, it's important to consider their weight and ensure proper support and adhesion.

How can backsplash tiles be used for a budget-friendly bathroom makeover?

Backsplash tiles can add visual interest and protect walls from moisture, offering an affordable way to update bathroom aesthetics.

What are some stone tile bathroom ideas?

Stone tiles can be used to create natural, spa-like bathroom environments, incorporating materials like marble, granite, or slate for elegance and durability.

How can I visualize tiles in a real room before purchasing?

Using room visualizer tools allows you to see how different tile options will look in your space, aiding in making informed design decisions.

Is Marmoleum considered vinyl flooring?

No, Marmoleum is a natural linoleum product made from renewable materials, whereas vinyl is a synthetic flooring option.

Shipping policy

Floors Center and the carrier service provider work together to maintain consistency concerning shipping policies. The following policies are crucial to be aware of when placing your order with us.

We make all effort to make sure that all deliveries arrive on time, but if there is a delay, we will let you know by emailing the address you gave us. Unless a guaranteed option is selected, shipping companies do not guarantee an arrival time. For guaranteed delivery, please speak with your sales representative.
We don't deliver to islands.
Residential deliveries may be subject to additional LTL residential and liftgate charges. If a forklift is not available at the time of delivery, liftgate service may be required and the applicable fees will be charged. These charges may apply even on orders that qualify for free shipping.
Most Daltile products are shipped directly from the mills, so deliveries may take more than 10–12 business days.
Orders coming from the mills will be shipped within 10-12 business days.
If you refuse the carrier's request for an appointment, you might be charged a redelivery fee.
You can benefit from a unique discount for business addresses by calling our customer service at (888) 541-0501.
An appointment is necessary for all LTL deliveries. To ensure that the call is delivered to you, you must provide a working phone number.
You'll get a tracking number as soon as your order ships.
Please note that additional shipping charges may apply after an order is placed, depending on factors such as weight, destination, and shipping method.
Freight deliveries must be unloaded curbside. Following that, transportation of the items must be planned. Never let a delivery person go inside a customer's house.
Delivery staff are not allowed to assist in any way with bringing the package into your home, so you will need to make arrangements for assistance if needed.
Curbside delivery has become standard. The driver's only remaining duty is to deliver the boxes to your curbside so you can unload them. Make sure someone who can handle the materials is on-site before the delivery. Boxes made of laminate and vinyl might only weigh 30 lbs. and as much as 80 pounds. about hardwood.
Please select a business or service center (freight terminal) pick-up if a semi-truck cannot approach your home.
If the product you received is damaged and is out of stock, you will be eligible for a refund for the damaged item only. The full shipment will not be returned.
A common freight company sends a pallet with each order for shipping. FedEx/UPS small parcels can be used to ship orders weighing up to 180 pounds.
Your order will be charged more for shipping and storage. if a responsible adult is not available to accept delivery or if the freight carrier is unable to reach you to arrange a delivery. There will be additional charges for rerouted shipments. Call if you'd like more information on prices. You won't need to sign for small package deliveries that are left at your door.
The freight company will choose the precise delivery date and time for you once your shipment has left the warehouse. From the moment your items leave our warehouse, you will have access to tracking data.
Our business transports materials using a range of carriers. FedEx, UPS, GSO, or USPS may deliver your package. We will select the shipping method on our own.
We retain the authority to request a signature upon the delivery of the item. please make sure to write no signature required in the order notes if you want to forego signing. please be aware that all larger LTL freight shipments need a signature. Pay close attention to the contents of your package.
Do not allow the driver to leave until you are sure that the material received is in good condition and that everything material has been accounted for. Any damaged or missing items should be noted on your delivery receipt, Floors Center is unable to file a claim on your behalf to replace the lost or damaged items without clear instructions from you.You will have to independently submit a claim to the carrier in this case.
Write "Pending Inspection" on the delivery receipt if the delivery driver won't wait until you have had a chance to thoroughly examine your purchase.Then you can judge whether the material is in excellent condition by evaluating its state.You can replace the damaged goods and let the carrier know about it if you include a note.
The customer has three days to contact customer service at (888) 541-0501 if there is any concealed damage or an incorrect delivery.
Even if the delivery is damaged, don't refuse it. You might incur additional shipping costs as a result of rejecting a package, and any claims that might be made in relation to the shipment might be delayed. Returned shipping costs and any restocking fees the supplier may have paid are charged for refused shipments. Please contact us right away if you think the damage you've sustained is too severe.
If a delivery receipt does not specifically note the damage. and the driver does not sign a written acceptance of the damage, Floors center will not provide refunds or replacement material. This policy is uniformly applicable with no exceptions.
A carton with a ripped or torn box may be visible during delivery, there is no damage to the flooring itself. If there are a few broken pieces in a box, it is best to use them as bandages.