Terms of service

Floors Center is the owner and operator of this website, here, all references are to "we," "us," and "our", which are subjected to Floors Center. We grant you smooth user access to all the information, tools and services available from this site, subject to your compliance with any terms, conditions, rules, policies, and notices stated here.

You agree to and are bound by the terms and conditions set forth below, as well as any supplemental terms and conditions and policies linked to herein and accessible through a link by accessing or using our website, constitute "using" our "Service." All website users are subject to these Terms of Service, including, without restriction, browsers, vendors, customers, merchants, and content creators. 

The Terms of Service will also apply to any new features or tools added to the current store. This page provides you with the opportunity to consistently access the latest version of our terms of service for your review. By publishing updates or changes to our website, we reserve the right to modify, replace, or otherwise alter any part of these Terms of Service. You are accountable for periodically reviewing this page for updates. After posting any changes, your continued use or access to the website will be deemed your acceptance of those changes. Our store is hosted on Shopify Inc. They give us access to the online shopping cart, enabling us to offer them their goods and services.

SECTION 1 - ONLINE STORE TERMS

By accepting these Terms of Service, you guarantee that you are at least the legal age of majority in the state or province in which you presently reside, and you have authorized the use of this site by any of your minor dependents.

Our items may not be utilized for any unlawful or unauthorized purposes, and you may not break any local laws (including but not limited to copyright laws) while using the Service.

No worms, viruses, or other dangerous code may be disseminated.

Your access to the Services will be immediately terminated for any violation or breach of any of the Terms.

SECTION 1. A-SPECIAL ORDER PRODUCTS

If you place a particular product order, it cannot be modified or returned. We advise you to discuss this before purchasing with your customer service representative.

SECTION 2 - CUSTOMER SUPPORT AND MANUFACTURER COMMUNICATION

Floors Center acts as the authorized retailer and point of contact for all orders placed through our website. To ensure efficient service and proper handling of claims, customers agree to contact Floors Center directly for any questions, concerns, warranty requests, order issues, product defects, shipping claims, or return requests related to purchases made through our website.

Customers should not contact the product manufacturer, supplier, or brand directly regarding orders placed with Floors Center unless explicitly instructed to do so by our customer support team. All communication, claims, or requests related to an order must first be submitted to Floors Center so that we can coordinate with the appropriate manufacturer, supplier, or carrier on the customer’s behalf.

Floors Center will act as the intermediary between the customer and the manufacturer or supplier when necessary to resolve product-related concerns, warranty matters, or shipping issues. Direct communication with manufacturers regarding orders placed through Floors Center may result in delays or complications in processing claims, returns, or replacements.

By placing an order with Floors Center, customers acknowledge and agree that Floors Center will serve as the primary point of contact for all order-related matters.

Any warranty, product, or order-related claims must be initiated through Floors Center. Manufacturers may decline to process requests submitted directly by customers for orders purchased through Floors Center.

SECTION 3 - GENERAL CONDITIONS

Anytime, for any reason, we keep the option to refuse service to anyone.

 

You acknowledge that your content, excluding credit card information, may traverse multiple networks and undergo (a) diverse transmissions across networks and (b) modifications to meet the technological specifications of interconnected networks or devices. Whenever switching networks, the credit card information is always encrypted.

Without our express written consent, you agree not to modify any part of the service, or any contact on the website, use the service, or access the service through which the service is offered.

These Terms are not limited by the headings used in this agreement but are included for convenience.

SECTION 3 - ENSURING PRECISION, THOROUGHNESS AND TIMELINESS OF INFORMATION

Floors Center disclaims all liability if any data proves to be incorrect. All pages on this website, the product details, the articles, the packaging details, etc., fall under this category. Distributors, producers, vendors, and other third-party suppliers provide our website's content and product details. We try to ensure an accurate information, data, and content.

Our dealers and vendors are responsible for providing product descriptions and images on our website. Please be aware that due to the nature of the product, the actual product may have a slight variation in color and texture from what is displayed on the website. We have the right to cancel or refuse any order placed at an incorrect price if a product listed on our website is wrong due to typographical, technical, or other errors or if we receive incorrect pricing information from our suppliers.

 

Each order is checked carefully for product and pricing accuracy, if there's any potential issue, a representative of Floors Center will remain in touch to clarify and/or correct any necessary information before processing orders.

 

We reserve the right to change or update any information, data, content, etc., without prior notice.

 

SECTION 4 - SERVICE AND PRICE ADJUSTMENTS

We won't be liable to you or any third parties for any changes to the Service's terms, price, suspension, or termination. Our advertised product prices can change at any time and without prior warning.

We hold the right to change or stop offering the Service (or any of its contents) at any time and without prior notice. If the Service is altered, its cost is changed, it is suspended, or it is stopped, we won't be responsible to you or any third parties.

SECTION 5 - PRODUCTS OR SERVICES

Some products and services may only be available online through a website. Only under our return policy may these items be returned or exchanged because they may be in short supply.

While we have taken meticulous care to present the colors and images of our products in the store as accurately as possible, it's important to note that the precise representation of colors on your computer monitor cannot be guaranteed. We retain the right, although it's not obligatory, to regulate the purchase of our goods or the utilization of our services. This right may be exercised on an individual basis as deemed necessary. We reserve the right to impose any quantity restrictions on our products or services. We reserve the right to change any product descriptions or prices without prior notice and at any time. Any product may be discontinued at any time, at our discretion. Where prohibited, any offer for a product or service made on this website is void.

Additionally, We make no guarantees as to whether any goods, services, details, or other content you buy or obtain will live up to your expectations, and we make no guarantees regarding the accuracy of the information you'll find using our services or whether any mistakes will be fixed.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

In our sole discretion, we reserve the right to reject any order you place with us. We can limit how much can be bought per person, household, or order or cancel orders altogether. Orders made using the same credit card, the same billing address, the exact shipping address, or orders made by or under the same customer account are all examples of possible restrictions. The email address, billing address, or phone number provided when the order was placed may be used to reach you if we change or cancel an order. In our sole discretion, charges that appear to have been set by dealers, resellers, or distributors may be restricted or prohibited. 

You agree to provide current, whole, and accurate account and purchase information for all purchases made at our store. We can complete your transactions and contact you as necessary, you consent to keep your account and other information up-to-date, including your email address, credit card numbers, and expiration dates. Kindly review our Returns Policy for further details.

SECTION 7 - THIRD-PARTY LINKS

Third parties should be contacted with any complaints, claims, worries, or questions regarding their products. Third-party materials may be included in our service's content, goods, and services. This website may contain links to outside websites not connected to us. We are not liable for any losses or harms incurred due to the purchase or use of any goods, services, materials, resources, or other transactions carried out in conjunction with any websites owned by third parties.

Before entering any transaction, please carefully review the third party's policies and practices and make sure you are familiar with them. Please thoroughly research the third party's policies and procedures to ensure you are familiar with them before entering into any transactions.

 

SECTION 8 - PERSONAL INFORMATION

The information you provide through the store is governed by our Privacy Policy. Please view our privacy policy here.

SECTION 9 - ERRORS, INACCURACIES AND OMISSIONS

Our website or the Service may include inaccuracies, typographical errors, or omissions in the information provided. These errors, inaccuracies, or omissions could relate to product descriptions, pricing, promotions, offers, product shipping costs, transit times, and availability. We reserve the right to change or update information or cancel orders if any information in the Service or on any associated website is inaccurate at any time (including after you have submitted your order). We retain the right to rectify any errors, inaccuracies, or omissions as deemed necessary. We do not promise to update, amend, or clarify any information in the Service or on any affiliated website, including without limitation pricing information, unless doing so is mandated by law. The absence of an explicit update or refresh date does not mean that all the information in the Service or any related website has been updated or changed.

 

SECTION 10 - PROHIBITED USES

You are prohibited from using the website or its content in the following ways, in addition to other restrictions outlined in terms of service: (a) for any unlawful purpose; (b) the solicitation of others to perform or engage in any unlawful acts; (c) to violate any international, national, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our or third parties intellectual property rights; and (e) to harass, abuse, or threaten any third party. If you engage in any prohibited behaviour, we reserve the right to prevent you from using the Service or any affiliated website.

SECTION 11 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not promise, represent, or warrant that using our service will be uninterrupted, timely, secure, or error-free.

We don't guarantee that the service will produce accurate or trustworthy results. We hold the right to discontinue the service without prior notice or remove it occasionally.

You acknowledge that the service is used at your sole risk, whether you can use it or not. Except where expressly stated by us, all goods and assistance were given to you through the service, including the service itself, are provided "as is" and "as available" for your use, free from any express or implied representation, warranty, or any implied warranty or condition of merchantability, non-infringement, or fitness for a particular purpose, among others, as well as any other kind of condition.

In no event shall Floors Center, our officers, directors, employees, affiliates, agents, contractors, interns, claim, or any direct or indirect suppliers, service providers, or licensors be liable for any injury, loss, punitive, special, or consequential damages of any kind, including, lost profits, lost savings, lost revenue, loss of data, any other similar losses, regardless of the legal theory—contract, strict liability, negligence, etc.—or other legal theory. Our liability shall be restricted to the fullest extent permitted by law in any states or other jurisdictions that do not allow the exclusion of liability for consequential damages.

 

SECTION 12 – INDEMNIFICATION

You acknowledge that your actions hereunder may constitute a breach of these Terms of Service or the documents they incorporate by reference or a violation of any law of a third party. You hereby release Floors Center Store, and our parent company, its subsidiaries, affiliates, partners, officers, directors, agents, contractors, suppliers, interns, licensors, service providers, subcontractors, and staff are indemnified against any liability, loss, claim, or demand made by a third party, including reasonable legal costs.

 

SECTION 13 – SEVERABILITY

If any provision within these Terms of Service is deemed invalid, illegal, or unenforceable, it will still be upheld to the maximum extent allowed by applicable law. The unenforceable portion will be considered severed from these Terms of Service while the remaining provisions remain fully enforceable. This resolution will not impact the validity and enforceability of any other provisions.

 

SECTION 14 – TERMINATION

This agreement's termination will not affect the parties' obligations and liabilities incurred before that date. These Terms of Service are practical as long as neither you nor we decide to terminate them. You may terminate these Terms of Service anytime by notifying us that you no longer want to use our Services or stop using our website.

We may, among other things, terminate this agreement at any time, without or with cause. You will still be responsible for all amounts owed until and including the date of termination if, in our sole discretion, you violate any provision of these Terms of Service or if we have reasonable faith grounds to suspect that you have done so. As a result, we have the right to prevent you from accessing all or any of our Services.

SECTION 15 - ENTIRE AGREEMENT

Any rights or obligations under these Terms of Service that we do not exercise or uphold after their expiration do not, as a result of our inaction, become waived.

The Terms of Service and any policies and guidelines we post on this website or in connection with the Service govern your use of the Service and supersede all prior or current agreements, communications, and proposals between us, whether oral or written. Interpretation uncertainties within these Terms of Service should not be construed adversely against the party responsible for their drafting.

SECTION 16 - GOVERNING LAW

The interpretation and application of these Terms of Service and any other agreements under which we provide you with Services shall be governed by and construed per United States law. 

 

SECTION 17 - MODIFICATIONS TO TERMS OF SERVICE

The most recent version of the Terms of Service is always available on this page for your review. Any portion of these Terms of Service may be updated, changed, or replaced at any time, and we reserve the right to do so by posting the revised version on our website. Please ensure to periodically check for updates on our website. Any modifications to these Terms of Service posted after you first use our website or access the Service constitute your acceptance of those modifications.

 

SECTION 18 - CONTACT INFORMATION

Send us an email at admin@floorscenter.com with any queries you may have regarding the Terms of Service.